FAQs
Frequently asked questions
We accept payments via bank transfer, PayPal, Western Union, Wise, and cryptocurrencies (BTC and USDT). Credit cards are not accepted.
Send us your product names and quantities via WhatsApp or Telegram, we will reply with a formal quote quickly.
Yes. Each batch comes with complete COA and HPLC‑MS test documents upon request.
After payment and shipping address confirmation, we ship immediately. Delivery normally takes 7-12 working days.
Yes, we support custom peptide synthesis. Please contact our team for details.
Once shipped, we will send you tracking number. You can track your parcel online.
Please contact us immediately. We will assist you in resolving any logistics-related issues. Once confirmed, we will resend a new shipment to you.
All our products are for research‑lab use only, not for human consumption.
Our standard MOQ is 10 vials per item. Larger bulk orders enjoy better pricing discounts.
Yes, we ship to most countries worldwide. We can provide a door-to-door service that includes customs clearance and duty exemption.
Unopened peptides keep 2‑3 years stored at ‑20°C. Once reconstituted, use promptly.
Order cancellation or modification is only allowed before shipment. Once dispatched, changes cannot be made.
Clients Questions
Related Question
Limited sample service is available for selected items. Please message our team to check sample availability and pricing.
Custom synthesis lead‑time depends on peptide sequence and purity requirements, generally 15‑30 working days.
Private‑label OEM service is supported. Minimum quantity requirements apply for custom labeling work.
How We Work
Ordering Process
01
Contact Us
Submit your required product names and quantities.
02
Confirm Order
We send formal quotation with available order discounts.
03
Payment Methods
Select your payment option and finish payment.
04
Waiting To Receive The Goods
We ship promptly after shipping details confirmed; await your delivery.
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